Last updated: October 2025
This Privacy Policy explains how Mediasterling ("we", "our", "us") collects, uses and protects personal data when you use this website, in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.
We are the data controller responsible for this website.
If you have any questions, please contact us at privacy@mediasterling.com.
We collect and process personal data in the following ways:
When you complete a contact form, request information, subscribe to a mailing list, or correspond with us.
Examples: your name, email address, telephone number, and any other details you choose to share.
Technical data such as your IP address, browser type, operating system, referring pages, pages viewed, and access times.
This information helps us maintain website security and performance.
Our site uses essential cookies for functionality and, with your consent, analytics cookies to understand how visitors use our site.
You can change your cookie preferences at any time through your browser or our cookie banner.
We use personal data only where we have a lawful basis to do so:
| Purpose | Example activities | Lawful basis |
|---|---|---|
| To operate and improve the website | Security monitoring, analytics, troubleshooting | Legitimate interests |
| To respond to enquiries and provide services | Responding to contact-form messages or quotes | Contract / legitimate interests |
| To send marketing updates (if you opt in) | Newsletters, promotional emails | Consent |
| To comply with legal obligations | Record-keeping, regulatory reporting | Legal obligation |
We do not sell or rent your personal data.
We keep personal data only as long as necessary for the purposes described above or to meet legal and accounting requirements.
Routine contact and enquiry data are normally retained for up to 24 months unless you become a client, in which case standard client-record rules apply.
We may share data with trusted third-party providers who help us operate our website or communicate with you (for example: website hosting, analytics, or email distribution services).
These providers act under written contracts and are required to keep your data secure and use it only as instructed by us.
Where any data is transferred outside the UK, we ensure appropriate safeguards are in place such as UK adequacy regulations or approved contractual clauses.
We use appropriate technical and organisational measures to protect personal data, including encryption, secure servers, restricted access, and staff awareness training.
If a data breach occurs that is likely to affect you, we will inform you and the Information Commissioner's Office (ICO) where required.
Under the UK GDPR, you have rights to:
To exercise any of these rights, email privacy@mediasterling.com. We respond within one month.
We use cookies to make our site work and to improve your experience.
Essential cookies enable core functionality.
Analytics cookies (such as those used by Google Analytics) help us understand visitor behaviour and are only activated if you consent.
You can withdraw consent or change your settings at any time via your browser or our cookie banner.
Further details are available in our Cookie Policy.
Our website may contain links to other websites.
We have no control over, and are not responsible for, the content or privacy practices of those websites.
We encourage you to review their privacy policies before providing any personal information.
If Mediasterling undergoes a reorganisation or transfer of ownership, personal data relevant to the business may be transferred to the new owner under the same terms as this Policy.
You will be notified of any material changes where required by law.
We may update this Privacy Policy from time to time to reflect changes in our operations or legal obligations.
Updates will appear on this page and take effect immediately upon posting.
Continued use of the website after changes means you accept the revised terms.
Mediasterling
Email: privacy@mediasterling.com
Website: www.mediasterling.com